CrawlHawk

1. Operator's Intellectual Property

Effective date: 31 May 2026 | Last updated: 31 May 2026

New Horizon Platforms Kft. (the "Operator", "we", "us") respects intellectual property rights and expects the same from all Users of the CrawlHawk service (the "Service"). This policy describes how to notify us of allegedly infringing content available through the Service, how we handle such notices, and the boundaries within which Users may use the Service to interact with third-party intellectual property.

The Service, its software, design, layout, graphics, logos, the CrawlHawk name and the related visual identity, are owned by or licensed to the Operator and are protected by copyright, trademark, database and other intellectual property laws.

2. Third-Party Content in Crawl Results

The Service crawls third-party websites that Users specify. Crawl Results commonly consist of, reproduce, describe or aggregate third-party content, including content protected by copyright, related rights, database rights, trademarks or trade secrets.

The Service does not grant Users any right in or to any third-party content. It is the User's responsibility to ensure that their collection, retention, reproduction, modification, distribution, publication or other use of Crawl Results complies with applicable law and with the rights of those third parties. The User is the relevant party for any rights determination concerning the Target Website and the Crawl Results derived from it.

3. Database Sui Generis Right

The User acknowledges the database sui generis right under Directive 96/9/EC, as transposed in Hungary by Act LXXVI of 1999 on Copyright. The extraction or re-utilisation of substantial parts of a protected database without authorisation from the database maker is generally prohibited. Where Users intend to crawl databases that may be protected by this right, it is the User's responsibility to obtain any necessary authorisation.

4. Text-and-Data Mining

Where Users use the Service for purposes that constitute text and data mining within the meaning of Articles 3 and 4 of Directive (EU) 2019/790:

  • Users must respect any rights reservations validly expressed by rights holders in a machine-readable manner under Article 4(3) of that Directive;
  • where the User relies on the exception in Article 4 (general TDM), the User must confirm that the relevant works and databases have been lawfully accessed and that no opt-out has been validly expressed;
  • the User remains responsible for compliance with any sector-specific or national-law restrictions applicable to the relevant use.

5. Notice and Action under EU/Hungarian Law

In accordance with Article 16 of Regulation (EU) 2022/2065 (the "Digital Services Act") and Section 13 of the Hungarian Act CVIII of 2001 (the "Ekertv."), any person or entity may notify us of Crawl Results or other content available through the Service that they consider illegal, including content that allegedly infringes intellectual property rights. To enable us to act, the notice must include:

  • (a) a sufficiently substantiated explanation of why the content is alleged to be illegal or infringing;
  • (b) a clear indication of the precise location of the content (such as the URL on the Service or the Crawl reference where applicable);
  • (c) the name and email address of the notifier (except for notices of offences referred to in Articles 3 to 7 of Directive 2011/93/EU);
  • (d) a statement confirming the notifier's good-faith belief that the information and allegations contained in the notice are accurate and complete.

For trademark, design, patent, copyright, related-rights or database-rights complaints, please also include reasonable evidence of the right relied upon (such as a registration number or a description of the protected work) and an indication of the legal basis of the claim.

Notices should be sent to support@crawlhawk.com with the subject line "IP Notice" or "DSA Notice".

6. DMCA Notice (US Copyright)

Although the Operator is established in Hungary, it accepts notices submitted under the United States Digital Millennium Copyright Act, 17 U.S.C. § 512. A DMCA notice must include:

  • (a) a physical or electronic signature of a person authorised to act on behalf of the owner of the right allegedly infringed;
  • (b) identification of the copyrighted work claimed to have been infringed (or, in the case of multiple works, a representative list);
  • (c) identification of the material claimed to be infringing and information reasonably sufficient to permit us to locate the material;
  • (d) information reasonably sufficient to permit us to contact the notifier (address, telephone number, email);
  • (e) a statement that the notifier has a good-faith belief that the use of the material complained of is not authorised by the copyright owner, its agent, or the law;
  • (f) a statement, made under penalty of perjury, that the information in the notice is accurate and that the notifier is authorised to act on behalf of the right owner.

DMCA notices should be sent to support@crawlhawk.com with the subject line "DMCA Notice".

7. Counter-Notification

If you believe that content has been removed or restricted by mistake or as a result of misidentification, you may submit a counter-notification at support@crawlhawk.com. The counter-notification should include:

  • (a) your name, address, telephone number and email address;
  • (b) identification of the content that has been removed or to which access has been restricted, and its location before removal;
  • (c) a statement, made in good faith, that the content was removed or restricted as a result of mistake or misidentification;
  • (d) for DMCA counter-notifications, a statement consenting to the jurisdiction of the appropriate United States federal district court, and that you will accept service of process from the original notifier.

8. Our Action

Upon receipt of a complete notice, we will, in accordance with Article 16(6) of the DSA, notify the notifier of our decision in respect of the information to which the notice relates and provide information on the available redress mechanisms. Where we conclude that the content is illegal or in breach of our Terms or this Policy, we may remove or restrict access to the content, prevent further Crawls from generating equivalent output, suspend or terminate the responsible Account and take any other appropriate action.

Where we restrict the visibility of, remove, suspend or terminate access to content or to an Account, we will provide the affected User with a statement of reasons in accordance with Article 17 of the DSA, except where prohibited by law.

9. Repeat Infringers

The Operator maintains a policy of suspending and, where appropriate, terminating Accounts of Users who, in the Operator's reasonable judgment, are repeat infringers of the intellectual property rights of others, or who repeatedly direct the Service at Target Websites in disregard of valid rights reservations or notices.

10. Misrepresentations

Submitting a notice or counter-notification that the notifier knows to be materially false or misleading may give rise to liability under applicable law, including civil and, in some jurisdictions, criminal liability. Under United States law, Section 512(f) of the DMCA provides for liability for material misrepresentations. Under applicable law, abusive behaviour through manifestly unfounded notices may lead to suspension of the notifier; where the Digital Services Act applies to the Service, such measures may be implemented in accordance with Article 23 of that Regulation.

11. Priority Notices from Competent Bodies

Where the Digital Services Act applies to the Service and where we are legally required to do so, the Operator gives appropriate priority to notices submitted by entities awarded the status of trusted flagger by the Digital Services Coordinator of the Member State in which they are established, in their designated areas of expertise.

12. Further Remedies

Users affected by a content- or Account-related decision may, where applicable under law, refer the dispute to a certified out-of-court dispute settlement body in addition to, or instead of, the internal review described in our Acceptable Use Policy. This does not affect the right to bring proceedings before a court.

13. Modifications

The Operator may update this Policy from time to time. The "Last updated" date at the top reflects the latest version.

14. Contact

All notices and communications under this Policy should be sent to support@crawlhawk.com.